Versie 6.1.10 van de videoconferencingsoftware Zoom is uitgekomen. Dit programma maakt het mogelijk om onder meer onlinevergaderingen, conferenties en colleges bij te wonen. Het is verkrijgbaar voor de gangbaarste besturingssystemen en is beschikbaar in een gratis en een betaalde uitvoering met meer mogelijkheden. Het programma is ook in het Nederlands te gebruiken. De changelog voor deze uitgave kan hieronder worden gevonden.
Changes to existing featuresMeeting/webinar features
- Renamed Optimize for Video Clip to Optimize for Video Sharing for clarity
When sharing a screen during a meeting or webinar, users can optimize screen sharing for the best full-screen video experience. This feature, known as Optimize for video clip, has been renamed to Optimize for video sharing across the Zoom Workplace app, Web app, and Web Portal settings to provide clearer understanding of its function.Meeting features
- Meetings and Webinars capacity alert and live streaming guidance for hosts
Hosts that hold a license for the largest meeting or webinar attendee capacity, are made aware when a meeting or webinar is reaching capacity, so they can take measures and start live streaming to handle the overflow. When meeting or webinar capacity reaches 80%, hosts receive a prompt to start a live stream. At 100% capacity, another prompt appears, notifying hosts that the meeting or webinar is full and suggesting they start a live stream to accommodate additional attendees. These prompts only appear if the host is allowed to start a live stream and has not started one for the ongoing meeting or webinar. This feature ensures all attendees can participate in meetings and webinars, even if the capacity is exceeded.Webinar features
- Enhanced sharing ability of pre-attached assets in meetings
Users can effortlessly share pre-attached assets during meetings. This feature allows meeting participants to attach files in advance or reuse them for future meetings, enabling hosts and invitees to seamlessly integrate meeting assets into sessions. They can collaborate on a Whiteboard and open assets in separate tabs or native application windows, supporting various file types and cloud services for a streamlined sharing experience with minimal clicks.- Ability to automatically record to computer
If enabled by their account owners and admins, certain meeting participants and those with specific domains can record to their computers without needing the host to grant these access during the meeting. Previously, Zoom only allowed hosts to grant permission for users to record, requiring host intervention before a recording can start.- Ability to pre-configure upcoming breakout rooms during active breakout sessions
Hosts can pre-configure the next breakout room setup, including assigning participants to specific rooms, while the current breakout session is active. This feature enables a smoother transition between breakout sessions, as the next configuration is ready to launch immediately after the current session ends. Hosts can efficiently manage and prepare for subsequent breakout discussions, enhancing the overall meeting productivity.- Hosts ability to view presence and contact card for unattended meeting participants
Hosts can hover over attendees who have not joined a meeting to view their contact card and presence status. This allows hosts to quickly determine if an unattended participant is available or busy, enabling them to make an informed decision about using the Ask to Join button to call the participant into the meeting.Team Chat features
- Enable or disable Watch Livestream link for overflow attendees
Hosts can enable or disable the Watch Livestream link on the overflow dialog for attendees during a meeting or a webinar session. When a meeting or webinar reaches capacity, attendees have the option to watch the livestream if the host has enabled this setting. The default setting will be changed to enabled, allowing overflow attendees to automatically access the livestream. Hosts can disable this option if they prefer not to redirect attendees to the livestream. This feature provides hosts greater control over the overflow experience for attendees, ensuring they can participate in the meeting or webinar presentation.- Improved consistency and clarity for webinar rescheduled and updated notification emails
Hosts and attendees will receive webinar rescheduled and updated notification emails with a refreshed design, aligning with the updated styles introduced for other webinar emails previously. The new templates maintain the existing email triggers and content. This ensures a cohesive and polished experience across all webinar email communications.Mail and Calendar features
- External labeling in Team Chat
Improved visual labeling will make it easier for users to identify channels and group chats that include external participants. These chats and channels will display an "external" tag at the top of the chat window, and the visual indicator in the compose box will be more prominent.- Streamline user experience with admin authorized apps in Team Chat
Users can view and interact with admin authorized chat apps without being prompted for permissions. Users can see and click on shortcuts, enter slash commands, or open bot channels for these apps, the app onboarding flow is triggered automatically. After the admin authorized the app, users don't have to review permissions requested by the app again.- Enhancements to search and add members in chats and channels
Users can easily add new members to a chat or channel by searching for them in the 'view member' modal. The search results display both existing members and non-members, with an 'add' button next to non-members. Users can click the add button to add a non-member to the channel. The added member then appears in the member list. This streamlines the process of building effective communication channels and fostering collaboration within the team.- Pin Zoom Docs to Team Chat channel tabs
Team Chat users can now pin existing or create new Zoom Docs directly within a channel tab. Once pinned, the doc is accessible to all channel members and can be viewed in split view mode alongside the chat. Pinning a doc follows the same user permissions as adding channel tabs. This feature enhances productivity by enabling teams to seamlessly reference and work on documents together within their chat conversations.- Ability to hyperlink URLs in compose box
Users can now hyperlink URLs seamlessly while composing messages in Team Chat. Pasted and typed URLs are automatically hyperlinked in the compose box, eliminating the need to manually format links after sending the message. Additionally, users have the option to customize the hyperlinked text through the hyperlink modal, which pre-populates the "text to display" field with the original URL for convenience. This enhancement enhances the messaging experience by simplifying link sharing and formatting.Phone features
- Auto-reply drafting for email conversations
Using the Email Compose with AI Companion, users can have email replies automatically drafted for them. When replying to an email, the AI Companion analyzes the full context of the previous messages in the conversation and generates a draft reply. This allows users to quickly review and send responses without manually providing context. The auto-reply drafting enhances productivity by saving time spent composing replies.- Add focus time to scheduling interface
When scheduling an event, users can select Focus time as the event type.- Improvements to mail client user interface and experience
Users can drag and drop labels in the label list and search for specific labels. They can also use both vertical and horizontal split views for their preferred inbox layout. The schedule send button has been merged into the send button with a dropdown menu, aligning with other mainstream mail clients and cleaning up the bottom toolbar.Zoom Clips features
- Enhancements to caching recordings and voicemails
Zoom Phone (ZP) account owners and admins receive notifications and alerts when recordings or voicemails cannot be saved due to issues like call switch failover, recording server failure, or connectivity problems. Notifications are delivered through the Alerts and Notifications framework, webhooks, and Zoom applications (Zoom Web App, Zoom Phone Appliances, and the Zoom app). For regular recordings, users are prompted that the recording has stopped. Callers trying to leave a voicemail hear a message that the service is temporarily unavailable. If the customer does not opt-in to use Zoom's encryption key, alerts related to encryption key issues are also provided. This feature ensures better visibility and user experience when recording or voicemail services encounter problems.- Enhancements to initiating two leg server side calls for landlines
Users can initiate a two-way call to connect to a landline number when they have a poor WiFi connection. They can specify a landline number as a Call Me On number and receive a verification call from Zoom. During the verification call, users are prompted to press 1 to confirm the number. If not confirmed, Zoom informs users that the number failed verification. After confirmation, Zoom connects the first call to the user's landline and the second call to the destination number. This feature helps users with poor WiFi make outbound calls. This feature must be enabled by Zoom.Contact Center features
- Search functionality for Zoom Clips transcripts
Users have the ability to search through the transcripts of their Zoom Clips recordings. By entering keywords or phrases, users can locate and navigate directly to relevant moments within a clip's transcript. This search functionality enables users to efficiently find and replay specific sections of interest within their recorded Zoom Clips content, enhancing the overall user experience.- Restricting comment functionality for guest users
Guest users cannot leave comments on Zoom Clips recordings. They are required to log in to their account before being able to post comments. This measure enhances control of content by preventing unauthenticated individuals from commenting on shared clips.Resolved issues
- Increased maximum skill proficiency level
Admins can now set the maximum skill proficiency level up to 25 for any Skill Category during creating or editing. Previously, the maximum proficiency level was limited to 5. This enhancement can better accommodate customers who require more granular proficiency levels. The higher proficiency levels enable more precise skill-based routing to connect customers with agents who have the appropriate expertise.- Audio settings for waiting room videos
Account owners and admins can enable or disable audio for videos played in the waiting room experience. If enabled, the audio plays automatically when the video starts for consumers on web, mobile, or kiosk devices. However, consumers have the ability to mute the audio if preferred.- Synchronized work session tracking for agents across all platforms
Agents can now start and end their work sessions from any platform, including the desktop app, web client, or embedded client, with the system automatically syncing the work session status across all platforms the agent is logged into. Admins can see the client details used for the last sign-in or sign-out in the usage reports. This ensures accurate tracking of work hours, especially for customers with concurrent licenses.- Team filter on the Closed Engagements page
Admins can use a Team filter on the Closed Engagements page in the desktop app to focus on specific teams and address performance issues with certain supervisors. Supervisors can see all their agents' performance in one place, without switching between different queues. The Team filter feature also adds the Teams filter and field to Wallboard tiles like Real-time Agent Performance, Recent Agent Performance, Agent Availability, Agent Ready, and Agent Occupied, making it easier for admins and supervisors to monitor team performance.- Consumer engagement history across channels
Agents and supervisors can view the engagement history for consumers for multiple channels, including email, authenticated messaging, and social media. The engagement history is linked based on the consumer's unique identifier, such as email address, authenticated consumer ID, or social media ID. Agents and supervisors can access key details like engagement duration, events, assigned agent, notes, and conversation summary. This allows agents to better understand the consumer's journey and provide personalized service..- Add transfer note to be displayed in notification to transferee
Agents can add an optional note when transferring an engagement to another agent. The note provides relevant context to the receiving agent, allowing them to better understand the situation and assist the consumer more effectively. Agents can cancel the note before completing the transfer. The note has a maximum length of 30 words or 114 characters and is included in the inbound notification to the receiving agent.- Enable sending MMS/image as first outbound message
Users with permission to send outbound SMS/MMS can now send MMS messages, including images, as their first outbound message. Previously, only text messages could be sent as the first outbound message. This feature enables users to share visual content like holiday greetings or other images from the initial outbound message.
- Resolved an issue where the Zoom meeting calendar pop up reminder was not accurate
- Resolved an issue where personal contacts were created successfully and appeared in both the client's Contacts list and the web Contacts list, but the number still displayed in the SMS history list
- Resolved an issue regarding an audio delay during a webinar
- Resolved an issue regarding the inability to claim host access to a meeting
- Resolved an issue where the HTML clickable phone number worked for making calls but not for transferring calls
- Resolved an issue where Zoom calendar integration was not working after the installation of Exchange Server 2019 Cumulative Update 14
- Resolved an issue where the screen reader JAWS could not detect the play button for shared video files in meetings
- Resolved an issue where removed users were unable to rejoin a meeting even when the Allow removed participants to rejoin setting was enabled
- Resolved an issue for a subset of users where the join button was not appearing when a meeting was booked using Google Calendar resources
- Resolved an issue where users were unable to move owned channels into their own shared space
- Resolved an issue where meeting invites from the client were not recognizing the password
- Resolved an issue regarding inconsistencies in the Italian GUI localization
- Resolved an issue where the option to chat was incorrectly available for some imported external contacts, instead of only providing the option to call them
- Resolved an issue where the Japanese translation for Anonymous was incorrect in voicemail, call history, lines, call incoming window, calling window, and live transcription
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