Hilbert Hagedoorn van Guru3D schrijft dat de Hercules 3D Prophet II Pro videokaart en KT7 borden van Abit niet compatible zijn. Na wat research bleek dat alle bezitters van deze combo niet verder kwamen dan frustrerende zwarte schermen. Guillemot heeft inmiddels de fout opgespoord en produceert momenteel goed werkende versies. Om je buggy exemplaar om te ruilen hoef je nu alleen maar effe te mailen:
Recently I've received a Hercules 3D Prophet II PRO videocard from Guillemot. As I was testing this videocard here in the lab (cave of guru's as we like to call it!) it seemed to work fine.
I wanted to do some additional testing on another high-performance system to see what this baby does, so I planted it into a ABit KT7-RAID mainboard. Once installed i turned on the PC. The result was nothing ! A black screen ...
I immediately thought it should probably be a faulty PRO videocard that I had received until I noticed something weird in our forums. It seemed that all users who bought a Hercules 3D Prophet II PRO in combination with a KT7(RAID) mainboard was experiencing this issue.
I was able to verify this issue yesterday on another KT7 system and started to call Guillemot/Hercules and ABit about it. Guillemot was so kind to immediately contact Research and Development.
To keep this short, Guillemot just recognized the problem and advises everyone who has this issue to call the helpdesk. Your videocard will be replaced with a new model with the speed of light ! A new version of the Hercules 3D Prophet II PRO is to be released which already solves this issue. I'll be receiving a new board tomorrow so I'll keep you posted on my findings.
Their helpdesk in the Netherlands is : firstname.lastname@example.org or you can dial tel: 0900 2026 765