Xtreamer SideWinder2

Ik ben over dit product zeer ontevreden en wil u waarschuwen dit niet te kopen. Mijn review heb ik in het Engels geschreven, omdat ik dit op meerdere websites wil plaatsen.

Lees mijn verhaal in deze PDF, waar ik de gehele mail trail in heb gezet.Alleen mijn e-mailadres en achternaam even verwijderd, voor de rest onbewerkt!

Mijn review:

Please do not buy. I am very unsatisfied with this product and with Xtreamer's service.

I cannot get it to play my .avi files that are encoded with with Xvid or DivX. Files that even my XBOX 360 could play without any problems. I have contacted Xtreamer support. We have exchanged emails for three months and the end result is that they suggested that I would re-encode my files so Xtreamer would be able to play them. If you ask me, that's absurd! I have kindly asked for a refund. From that point on I did not get replies on my emails. Very, very bad.

Since two thirds of my files are .avi, the media player is of little use for me. It does play .mkv files without problems.

One other thing that annoys me is the unit needs a lot of time to boot. It plays an animation and loads a complex interface which looks kind of nice, but it is slow. Once you get to your list of files, skipping through the list is fast. But getting there takes a while. And what is the one thing you do every time you start your media player? Yes, trying to get to your file list as soon as possible. I don't care about internet integration, just get me to my files please and do it fast!

Connecting to my NFS file share on my Netgear ReadyNAS is a problem to. I have found that the Xtreamer is very sensitive. So if te hard drives in my NAS are not spun up (they go into sleep mode eventually), then the Xtreamer cannot detect the network share. But it is there, because all my other equipment can see it! So if this happens then I have to do something on the NAS so it spins up and then reboot the Xtreamer (which takes ages). Meanwhile my friends are laughing because my expensive equipment is failing...

No more of this. Xtreamer, your other products may be good (I cannot tell, but the have a good reputation), but this Sidewinder 2 is, at current, very bad.
Please people, save yourself the frustration, do not buy this product.

I hope I get a refund so I can get looking for another media player.