Hofma.nl

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My overall experience with Hofma Beeld en Geluid B.V. has been highly disappointing. Although their competitive pricing initially attracted me to the company, their unreliable delivery and unresponsive customer service have significantly overshadowed this positive aspect. More than two months after placing my order, I am still waiting for my TV to be delivered, with no clear communication from the company.

The delivery of my TV has been a constant source of frustration. The first delivery attempt on 9/3 failed despite two people being at home. Since then, I have been promised delivery on two separate occasions, but neither materialized. Even now, I have not received any updates on when my TV will be delivered, leaving me feeling uncertain and dissatisfied.

The customer service I received from Hofma Beeld en Geluid B.V. has been far below my expectations. They have not been responsive to my emails, and I have had to follow up with numerous phone calls. Even after speaking to them, they have not provided clear communication or a solid resolution to my concerns. Their lack of responsiveness has further added to the negative experience.