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Dear Sir/Madam,
Thank you for your review.
We are sorry to hear that you received a product that was delivered damaged, this should have gone better. In most cases we start a postal investigation for this and the product can be returned and we are happy to solve it for you. We do not know exactly what happened to your order, but if you would like to send us an e-mail to feedback@alternate.nl, we would be happy to check it for you.
ALTERNATE.nl
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