Uit eigen beweging
AlgemeenThis part of the process is good and except estimated delivery day was too optimistic, estimate was 1 week, after ordering this changed almost immediately to two weeks.
VerzendingPackage was lost, tried to contact them three time via email they only responded to the first email to say it would be delivered the next day. Phoned them when the package was two week late, found out the package was lost.
KlantenserviceOnce it was established the package was lost I suggested they send me a new item immediately and have the original package returned to them. They refused, saying they are too small, my company is a lot smaller than theirs and its also affecting my business and I ordered the product over a month ago.
RapporteerBeste Zaccito,
Bedankt voor je review.
Vervelend om te horen dat je niet naar wens bent geholpen. Onze oprechte excuses voor het ongemak.
Mogen wij je vragen om ons een e-mail te sturen naar webcare@maxict.nl met daarin een vermelding van deze review en je ordernummer? Dan kijken wij het graag voor je na.
Nogmaals excuses voor het ongemak.
Lisanne - Max ICT Webcare
