Algemeen:
3 van 5 sterren
Verzending:
4 van 5 sterren
Klantenservice:
2 van 5 sterren
Motivatie
Uit eigen beweging
Algemeen24 months subscription activated for 12 month original contract, mobiel.nl has no customer satisfaction policy in place, poor service.
Klantenservicemobiel.nl miscommunication our initial contract to service provider tmobile, hence I had to pay 1 year extra. mobiel.nl would not compansate for the burden they caused to me by getting my cash kept for 1 year by tmobile, as well as locking me to a service provider despite my will.
Rapporteer