Uit eigen beweging
AlgemeenI am waiting for 45 days and still don't have my pc.
The timeline is below.
Received it broken and directly report transport damage. After a month still, don't have a pc. It would be faster to order a new one from scratch,
KlantenserviceThis is the timeline of my order:
initial order: 15-02-2019
delivery: 28-02-2019
report transport damage: 28-02-2019
1st attempt courier failed: 06-03-2019
2nd attempt courier pick up: 08-03-2019
Azerty received Parcel: 11-03-2019
replacement order: 14-03-2019
replacement order revised: 15-03-2019
replacement parts received: 21-03-2019
Today is the 26 of March and still, don't have a pc. I emailed them and called them and failed to answer me when I will receive my pc.
They said they do as fast as they can. I can't imagine a slower customer service though.
If tomorrow the 27th of March don't have my pc I will cancel the order.
The pc is for professional use and worths 4400,00 euros.
Rapporteer/u/131363/crop5caef87c8f229_cropped.png?f=usericonsmall){kind=small}
Good afternoon,
Thank you for your feedback and we apologize for the inconvenience. We can improve our services through your feedback.
Regarding your feedback, your system is repaired and will be sent back today.
you will receive another confirmation on this.
Sincerely,
Michiel van Aartsen
