Goodmorning,
Thanks for your feedback, because of this we can improve our customerservice.
We want to help you as soon as possible and get you a working PC.
Unfortunately we can't get your ordernumber and/or servicenumber this way.
Could you please send your ordernumber and/or servicenumer to my e-mail adress so I can check this for you?
You can contact me on stijn.loseman@azerty.nl and I will contact you as soon as possible with a solution.
Kind regards,
Stijn Loseman