Hi Peter,
Thank you for your message. What unfortunate to read the offered solution wasn't what you hoped for. We can imagine that, despite the solution being proper formally, this can yet be disappointing. We'd love to take a further look into the situation for you. Could you please send us your ordernumber with a short statement to geenglimlach@coolblue.nl? We'll then take a look into this as soon as we can.
Regards,
Coolblue.