Een beveilingsdeskundige heeft uitgefriemeld dat de RealJukebox software van RealNetworks de activiteiten van de gebruiker registreert en deze gegevens ongemerkt naar RealNetworks terugstuurd, zo schrijft de NY Times. News.com heeft een artikeltje over deze mogelijke schending van privacy regelgeving:
Dave Richards, RealNetworks' vice president for consumer products, told the Times the company gathered the information to customize service for individual users.He and other company executives said the practice did not violate consumer privacy because the data was not stored by the company or released to other companies, the Times said.
But privacy advocates and security experts agreed that it was a violation of the privacy of the 13.5 million registered users of RealJukebox, the Times said, particularly because RealNetworks has not informed consumers they are being identified and monitored.