Dear reichelt-customer, thank you for your feedback. We would like to inform you, that our website is available in Dutch, too. Unfortunately, there is a delay in our order processing due to illness. We are really sorry for that and we are doing everything to minimize this delay. Regarding to the packaging you mentioned, we like to thank you for the feedback; we will consider this in our optimization process. We regret that the track & trace code you get was not working, but we can’t influence the procedure at UPS. We hope that you will give us a second chance and that we can welcome you again as a reichelt-customer. Best regards, your reichelt-team