Dear Customer,
We are sorry to hear that you have had this experience. As we have no direct references which case is involved, we would like you to contact us by sending us an email to customersupport@4launch.nl, in order to be able to investigate into your case and see what has gone wrong. To return a product within the returnal period of 30 days it's possible in the Netherlands to make use of free post. Other means of shipping are also possible, but won't be refunded. We hope to get in touch with you, so we could clarify the situation. Sorry for the inconvenience.
4Launch - Customer Support
4Launch
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