Dear Customer,
It is unfortunate to hear that you received your package later then arrived. Sometimes a credit card payment needs to be verified by our payment handler, as is what happened with your case. Unfortunately this took longer than usual which meant your order could not be shipped the same day. We also looked at the chat you have mentioned in your review. We see that the response time was too long. We will discuss this with the person responsible. Furthermore we offer our sincere apology for not living up to the expectation and the slow response during your chat session.
4Launch - Customer Support