I ordered a samsung s5 neo yesterday 21-12-2015 and paid by idaal. Immidiately afterward I recieved the confirmation of my order but not track number and factuur.
Today on 22-12-2015 I have called its service several time but heard always from the answer machine that i am 7th on the line or I have to wait.
This evening around 10:00 o'clock I received an annuleren email of my ordering but without any explanation why and whether I shall be paid back. In the meantime I saw quit some reviewers talking about the same experiences. I got a very bad feeling and wonder if I can get my payment back in the end.
Not received any information about sending at all and of course not received product as well.
KlantenserviceI have tried several times but heard ebery time from a answer machine that there are 7 people before me on the waiting list.
Rapporteer