Cosmox

0 producten en 0 uitvoeringen
Onderstaande shopreviews zijn ouder dan 1 jaar en worden niet langer meegenomen in de gemiddelde score.

Algemeen: 1 van 5 sterren
Verzending: 1 van 5 sterren
Klantenservice: 1 van 5 sterren
Algemeen

BE VERY CAREFUL with this shop, because it\'s possibly a SCAM. As they have either a very bad customer service or try to cheat you: I didn\'t receive the item and they sent a new one. Afterwards, they sent me an EXTRA invoice for that item. After couple of emails back and forth they apologized and said the case is closed.

After some time they sent me again the invoice and then I received a letter from their lawyer with a warning that I will be sued if I won\'t pay it!

Customer service doesn\'t listen to you, just tells you to speak with the lawyer.

Finally after two explanations to the lawyer the case was closed.
Point is, this shop is trying to cheat you by not sending you the first item and then trying to charge you twice for the same item.
OR
They have a really really bad administration that messes up like this.
Either way, not worth the headache and the wasted time.

After the case was closed, no one even apologized to me.

Verzending

I have not received the shipment on time. They said it was lost, though I think they just never sent it. After more than a week I received it (instead of 1-2 days)

Klantenservice

Extremely bad aftersales. Read the story above.
When tried to contact them, lied to me that the case is closed and afterwards sued me for not paying on time.

Scorekaart voor Cosmox

Algemeen 0 van 5 sterren
Verzending 0 van 5 sterren
Klantenservice 0 van 5 sterren

Reviews ouder dan 1 jaar worden niet meegenomen in de scoreberekening.

Deze winkel is meer dan 10 jaar bekend bij Tweakers.

Waarborgen

Thuiswinkel Waarborg

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