Developers Summit 2019

Rabobank

Rabobank is a bank by and for customers, a cooperative bank, a socially-responsible bank. Our aim is to be market leader across all financial markets in the Netherlands. We are also committed to being a leading bank in the field of food and agriculture worldwide.

As a cooperative bank, Rabobank puts customers’ interests first in its services. It serves approximately 8.4 million clients around the world. Rabobank is committed to making a substantial contribution to welfare and prosperity in the Netherlands and to feeding the world sustainably.

With nearly two million members, we are one of the largest cooperatives in the Netherlands. And our members are more than just customers. Because they have a voice in deciding the bank's strategic course. Our commercially independent local Rabobanks form the most finely-meshed banking network in the Netherlands. They serve millions of Dutch retail and wholesale customers with a full range of financial services. We are market leader in the Netherlands in a number of segments.

Meaning of IT for Rabobank

Whether it is a 9+ customer experience in the mortgage process or a standardized Markets & Treasury environment, IT plays an essential role in the strategic processes within Rabobank. Technology is an essential factor for the services and products that the bank wants to offer. To a great extent, the reputation of the bank depends on the performance of the operational processes, systems and infrastructure. All our services are defined, measured and benchmarked. Our service approach to improve, is applicable on the 'run the bank' activities in IT infrastructure, operational processes and application support provided by IT-Systems. When developing new banking services, we always strive to be faster than we were.

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