Network Security Operations Engineer

Cegeka

• Greece

Austria

DE

Colombia

Network Security Operations Engineer (All Cities, GR)

Flexible

Engineering & Service Desk

• Working at Cegeka

Network Security Operations Engineer (All Cities, GR)

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As a member of the Cegeka Networking & Security Team, your mission is the day-to-day maintenance of the network infrastructure equipment our customers use. You will need to provide timely and professional support through diverse channels of communication. You will also deal with all technical matters assigned to your group and handle high priority situations when necessary. The Networking Team operates in a 24 by 7 system. For this position, standby (on-call) work is required, and performed by rotation. Some additional out of office hours implementations might be necessary, but these are scheduled in advance and are performed on a case-by-case basis. To meet internal business requirements, the team is expected to provide availability until 19:00. In practice, we as a team deal with this by having at least one engineer present until 7 p.m. on a rotating basis.

• Offer operational support to our customers, by performing technical analysis and implementations on equipment covering several vendors/technologies;
• Troubleshoot and solve network/security problems and perform daily ticket handling for issues raised by internal/external stakeholders;
• Handle high priority situations and take corrective actions during outages;
• Accurate ticket documentation of the network support request and troubleshooting steps taken;
• Participate in various network/security projects as well as perform change order preparation, review and implementation;
• Analyze and make proposals on how to further develop the network environment as well as working procedures;
• Your responsibilities also include monitoring and documenting the network environment;
• You will need to respond to situations in a timely fashion in order to uphold the deliverables and SLAs;
• Provide guidance and support for new engineers through a buddy system and feedback.

What you need to succeed:

• Two to three years of experience in Network Engineering roles.
• Very good knowledge of the TCP/IP and OSI models and protocols.
• You have experience with troubleshooting tools and traffic analyzers (Wireshark) and have the ability to interpret packet captures.
• You know the working principles of the BGP, OSPF, EIGRP routing protocols;
• You know how to troubleshoot and configure firewalls.
• You are familiar with networking equipment from different vendors like Fortinet, Palo Alto firewalls, Pfsense, F5 load balancers and Cisco/Aruba wireless solutions,...
• CCNA/NSE4 level knowledge about networks is preferred.
• Knowledge of Network Security Policy Management like Algosec is a plus.
• You have basic knowledge about Azure.

What are we offering:

• 22 annual vacation days, 3 sick days that are not carried to the next year (no medical certificate required)
• A seniority day is added every 3 years in the company
• Private medical insurance
• Monthly meal tickets
• Flexible benefits - 25 EUR/month, that you can invest however you choose

• A work culture based on cooperation and development - customized learning paths through external providers as well as special development programs.
• We offer remote work flexibility, driven by smart working principles and aligned with team goals and values
• Wellbeing initiatives to encourage a healthy work life balance through webinars, specialized sessions and internal programs, per our colleagues' input
• Moments that matter, like recurring hangout parties, team buildings, team bonding events

I'm pleasantly surprised by the flexibility & work-life balance that Cegeka provides.

Konstantinos Malliaras

Network & Security System Engineer

For more than 30 years we have handled projects with drive and dedication, providing IT solutions that are tailored to our customers' needs. Working with the customer, not for the customer, is how we thrive. We pour passion and fun into every day, fostering a culture of respect, personal development and entrepreneurship, of both freedom and responsibility. Together, we can find what enables you to learn, grow and make your mark, becoming the best professional you can be.

Join Cegeka and be a part of the next chapter in the story of a proud, successful and innovative global IT company.

Application flow

1. Apply

2. Assessment

Our Recruitment team will take a look at your application and let you know the next steps.

3. Meet us

Within two steps we will meet and we can discover together if we are a match on both sides.

4. Time to start!

Accepted our proposal? Great! We look forward to working with you.

Do you have any questions about this role?

Let's connect.

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• About Cegeka

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