Agile Transformation Intern

• Beveiliging
• Facilitair
• Horeca
• Hospitality
• Kantoor
• Logistiek cargo
  • Werken in de cargo
• Logistiek vluchtafhandeling
• Retail
• Techniek
• Vervoer
  • Werken in vervoer & transport

Agile Transformation Intern - KLM Engineering

At the KLM Royal Dutch Airlines Engineering department, we are in the middle of a large-scale Agile transformation across 40+ engineering teams. These teams operate in a complex, highly regulated environment where reliability, safety, and speed are critical.

To steer this transformation effectively, we need to make Agile maturity measurable, transparent, and actionable. That's where you come in.

Your Mission

Build a live Power BI dashboard, fed by a repeatable digital data-collection process, that shows how Agile-mature our engineering teams are - and help sharpen the framework behind the questions we ask.

Your work will directly impact how engineering teams:

• Prioritize work
• Improve delivery predictability
• Balance planned vs. unplanned work
• Increase overall effectiveness

What You Will Do

• Build a Power BI dashboard that visualizes Agile maturity data for teams and leadership
• Design a digital questionnaire (e.g. Microsoft Forms) to assess team maturity
• Set up a repeatable data collection process so the assessment can be run again each quarter without manual rework
• Structure and clean the resulting data so it flows reliably into the dashboard
• Review our existing Agile maturity framework together with the Agile coaches and suggest improvements, informed by what the data shows
• Present your findings to teams and leadership in a clear, actionable way

Your end result: a working dashboard and a repeatable questionnaire process that we will continue to use after your internship ends.

You will join the Engineering department within KLM Engineering & Maintenance (E&M).

Our teams support aircraft maintenance operations by:

• Providing technical expertise and engineering solutions
• Supporting hangars and component services
• Ensuring safety, compliance, and operational continuity

You will work closely with:

• Agile coaches and transformation leads
• Engineering team members and Product Owners
• Stakeholders across different business units

What Makes This Internship Unique

• You combine Agile + Data + Organizational change
• You build something that will actually be used at scale
• You gain exposure to a complex engineering environment (not just software)
• You interact with stakeholders across multiple levels of the organization

• Student in Information Systems, Industrial Engineering, Data Analytics, Business, or similar
• Affinity with data, analytics, and dashboards ( Power BI is a must )
• Experience with data cleaning in Excel, Python, or Power Query
• Able to design a simple digital form/questionnaire and structure the resulting data
• Basic understanding of Agile (Scrum/Kanban)
• Structured thinker with strong problem-solving skills
• Proactive and able to work independently
• Comfortable communicating with different stakeholders
• Fluent in English (Dutch is a plus)

KLM offers you a highly instructive experience in a dynamic organisation in which you will play an important role. In addition, this internship offers you the opportunity to build up your network, as you will be working with many different KLM employees!

Another advantage of a internship at KLM is the KLM Taxibaan association run by and for interns. This association expands your network and organises fun events and interesting excursions within the KLM organisation.

Al die verschillende professionals houden KLM 'in de lucht'. Dit maakt dat je binnen KLM alle kanten op kunt.

Meld Misbruik