Hunkemöller · Standplaats: Hilversum · 14 mei 2026
LIFE AT HUNKEMÖLLER
Application Manager (CRM)
40 uur
We're looking for a self starter with a pro-active mindset, who works independently, learns quickly, and thinks analytically to support our Product Owners with both application management and project delivery. You'll have retail experience and, preferably, exposure to commerce platforms and integrations. Your primary focus will be CRM & Loyalty, but you may flex across channels as team needs evolve. As the team adjusts ways of working regularly, so flexibility is key.
YOUR TASKS
What you'll do
Partner with Product Owners on application management
Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms
Provide store/business support, coordinate incident resolution, and document
Assist with Testing, validate fixes, and support release/readiness and hypercare
Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction
Contribute to lightweight requirements/acceptance criteria and operational documentation
Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team/s
What you bring
Retail / omnichannel background with a solid grasp of store & digital workflows
A self‑driven, independent working style; you learn fast, structure ambiguity, and drive issues to closure
Analytical mindset and problem‑solving skills; comfortable digging data
Experience with commerce and preferably integrations
Hands‑on with JIRA, testing workflows, and BAU support playbooks; clear and concise communicator
Flexibility to rotate across CRM & Loyalty as well as POS, OMS, Webshop/App when needed
Agile experience
Nice to have: Confluence, basic SQL or Postman, experience with marketing automation or loyalty engines, familiarity with release/change management.
What we offer
25 days of annual leave , with the option to buy or sell up to 4 additional days
Hybrid work model , combining office and remote working
Possibility to work from abroad for up to 2 weeks per year
An international work environment , working with teams across different countries
Travel allowance to support commuting costs
Access to the Hunkemöller for professional development
25% employee discount on all Hunkemöller products
At Hunkemöller, you will be part of a collaborative environment where business and IT work closely together to support our retail and omnichannel setup.
Please note: We take care of our recruitment directly at Hunkemöller. For this reason, we kindly ask agencies not to reach out , and applications sent by email cannot be considered . If you're interested in this role, we'd love to receive your application via our official career channels.
YOUR TASKS
What you'll do
Partner with Product Owners on application management
Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms
Provide store/business support, coordinate incident resolution, and document
Assist with Testing, validate fixes, and support release/readiness and hypercare
Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction
Contribute to lightweight requirements/acceptance criteria and operational documentation
Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team/s
What you bring
Retail / omnichannel background with a solid grasp of store & digital workflows
A self‑driven, independent working style; you learn fast, structure ambiguity, and drive issues to closure
Analytical mindset and problem‑solving skills; comfortable digging data
Experience with commerce and preferably integrations
Hands‑on with JIRA, testing workflows, and BAU support playbooks; clear and concise communicator
Flexibility to rotate across CRM & Loyalty as well as POS, OMS, Webshop/App when needed
Nice to have: Confluence, basic SQL or Postman, experience with marketing automation or loyalty engines, familiarity with release/change management.
What we offer
25 days of annual leave , with the option to buy or sell up to 4 additional days
Hybrid work model , combining office and remote working
Possibility to work from abroad for up to 2 weeks per year
An international work environment , working with teams across different countries
Travel allowance to support commuting costs
Access to the Hunkemöller for professional development
25% employee discount on all Hunkemöller products
At Hunkemöller, you will be part of a collaborative environment where business and IT work closely together to support our retail and omnichannel setup.
Please note: We take care of our recruitment directly at Hunkemöller. For this reason, we kindly ask agencies not to reach out , and applications sent by email cannot be considered . If you're interested in this role, we'd love to receive your application via our official career channels.
WE OFFER YOU
You will get 25 holidays per annum, based on a fulltime role.
BUY & SELL DAYS
Every year in April, you will be eligible to buy or sell additional vacation days.
Benefit from the flexibility of working from home, ensuring you can maintain productivity from anywhere. We have a 60:40 policy based on your working hours.
Continuous learning opportunities and professional growth are supported through various training programs and workshops.
Our products are much loved with our employees. As part of the brand, you will receive a discount of 25% on all Hunkemoller products. On some Mondays we have an additional sale on our newest collections. On top of the 25% discount, you will receive an additional 25 - 35% discount.
WORK FROM ABROAD
Get the opportunity to work from abroad for up to 2 weeks!
WE OFFER YOU
Benefit from the flexibility of working from home, ensuring you can maintain productivity from anywhere. We have a 60:40 policy based on your working hours.
BUY & SELL DAYS
Every year in April, you will be eligible to buy or sell additional vacation days.
Continuous learning opportunities and professional growth are supported through various training programs and workshops.
You will get 25 holidays per annum, based on a fulltime role.
Our products are much loved with our employees. As part of the brand, you will receive a discount of 25% on all Hunkemoller products. On some Mondays we have an additional sale on our newest collections. On top of the 25% discount, you will receive an additional 25 - 35% discount.
WORK FROM ABROAD
Get the opportunity to work from abroad for up to 2 weeks!
THE JOURNEY TO YOUR DREAM JOB