Sales & Operations Support

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Sales & Operations Support

About the job

Are you a natural organizer with strong administrative skills and the link between sales, our consultants, and the client? Would you like to work at the heart of one of the most innovative Cloud Native IT companies in the Netherlands? Then we're looking for you!

What are you going to do?

No two days are the same, but your goal is always clear: to ensure seamless administrative processing and flawless onboarding for projects and assignments. Your specific responsibilities:

• Contract & Order Management: You are responsible for reviewing order confirmations. As soon as the signatures are received, you immediately create the orders and projects in our system.
• Proactively Manage Contract Renewals: You closely monitor the expiration dates of current contracts. You proactively follow up on these renewals with brokers and clients, and ensure that the new contracts are reviewed and signed in a timely manner.
• Communications Consultant: You are the administrative point of contact for our consultants. You inform them about new assignments and clearly communicate regarding contract extensions.
• Onboarding & Compliance: You handle all aspects of onboarding a consultant at a client site. This includes entering identity information, requesting a Certificate of Good Conduct (VOG), and initiating and monitoring comprehensive screening requests.
• Client documentation: You ensure that specific client documents are accurately completed, signed, and uploaded to the various client portals.

Who are you?

As a Sales & Operations Support Specialist at SUE, you are the administrative backbone of our successful sales team. While the Sales Executives close the deals, you ensure that everything is handled seamlessly, efficiently, and accurately behind the scenes. Your role is primarily administrative, but because you're constantly interacting with clients, partners (brokers), and our own IT consultants, your communication skills are just as important. You ensure that processes don't grind to a halt and that everyone knows exactly where they stand.

Skills & knowledge

You're someone who stays organized when things get busy, brings structure where needed, and gets a boost from checking items off to-do lists. We'd also like to see the following:

• College-level education and thinking skills.
• Experience in a similar (commercial) administrative or sales support role. Experience in IT staffing or consultancy a strong plus.
• You are extremely meticulous; you spot errors in contracts and ensure that data is entered into our systems with 100% accuracy.
• You have strong communication skills and are customer-focused. You enjoy picking up the phone or sending a concise email to a client or partner to check the status of a quote or renewal.
• Excellent command of spoken and written Dutch and English.
• A proactive, hands-on approach: you don't just wait around-you proactively identify when a contract is about to expire.

About the team

Our team consists of enthusiastic colleagues who share a passion for technology and achieving success. We continuously share our extensive (technical) knowledge and experience in order to become smarter, better, and more successful together. Proactivity, drive, humor, a focus on success, and long-term relationships characterize the SUE sales team.

What you can expect from us

There are plenty of reasons to want to work at SUE. Yes, we have a great work culture. Yes, you can learn and grow here. Yes, there are plenty of fun and challenging tasks. Below is an overview of what you'll get (and feel free to ask our colleagues what else we have to offer):

• A salary that reflects your knowledge and experience
• 25 vacation days, with the option to extend this to 30.
• Competitive pension plan.
• An amazing office with racing simulators, free lunch, fruit and drinks, a pool table, and so on.
• Monthly TechTalk with inspiring speakers and good food.
• Best tech and tools you need to do your job.
• Amazing and knowledgeable colleagues who are always ready to help.
• Lots of social events for anyone who wants to join in, such as game nights, family days, LAN parties, golf trips, ski trips, and so on.

Hiring process

The application process at SUE is transparent and personal. We would love to get to know you and see if we are a good match, both in terms of content and culture.

Why work at SUE?

SUE is the most experienced cloud-native solution provider in the Netherlands and has been supporting technology-driven organizations in their digital transformation since 1997. With a team of highly skilled experts , we highly skilled experts organizations innovate faster by simplifying complexity.

We specialize in designing, building, and managing cloud and IT infrastructures and deliver tailored solutions meet the needs of every organization. Our own platforms, such as Multistax and Re:App, help organizations modernize and migrate to the cloud faster and more efficiently.

By collaborating with technology leaders such as AWS, GitLab, and Red Hat, we bring the best of the cloud-native ecosystem to our customers. At SUE, we simplify complexity, innovate together, and grow as one team.

So, will you join our team?

Nick Methorst, Sales Executive Consultancy

Ready to make an impact as a Sales & Operations Support Specialist?

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