UX Designer

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TOPdesk is an international software company specializing in service management with 900 employees in 8 countries and 5,000 customers worldwide. For our Kaiserslautern office, founded in 2004, we are looking for a UX Designer (m/f/d)*.

• 40
• Mid-level/ senior
• University degree/Vocational qualification
• Kaiserslautern

UX Designer (m/f/d)

• 40
• Mid-level/ senior
• University degree/Vocational qualification
• Kaiserslautern

Where will you end up?

At TOPdesk's headquarters in Delft, Kaiserslautern or Budapest. As a UX Designer, you'll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers. You'll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.

Your job

• Responsibility for the entire design process from initial discovery to final delivery
• Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences
• Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods
• Facilitation of collaborative ideation and problem-solving with teammates and stakeholders
• Ensuring of consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed
• Validation and refinement of designs through feedback gathering, usability testing, and data analysis
• Delivery of clear communication and comprehensive handover documentation for seamless developer implementation
• Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes
• Contribution to raising UX maturity and improving design processes across the organization
• Continuous monitoring of emerging trends, tools, and best practices within the UX field

Your profile

• You have 5+ years of professional experience in UX design (medior/senior capacity).
• You have a bachelor's degree or vocational qualification in design, HCI, or a related field.
• You are skilled at creating wireframes, prototypes, and design documentation using tools such as Figma.
• You have experience working with or contributing to design systems.
• You can validate designs through research, usability testing, and feedback.
• You bring strong collaboration and communication skills, helping you work effectively with engineers, product managers, and other designers.
• You are proficient in English, ensuring clear communication across teams.
• You are passionate about accessibility, inclusivity, and solving complex design challenges.
• You have a proactive mindset and a drive for continuous improvement.

What we offer

The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there's more. Much more. In the Employee Handbook, you'll discover all of our employment conditions.

Vacation

30 days' vacation a year - enough time to switch off, discover new things or simply do nothing for a change.

Salary

Vacation pay, special payments, monthly tax-free benefit in kind in the form of a Mastercard, corporate benefits.

TOPdesk fringe benefits extra

Salary

Vacation pay, special payments, monthly tax-free benefit in kind in the form of a Mastercard, corporate benefits.

The job interview process. This is how we do it!

2 You receive an invitation

Your preparation for the interview: You don't need to know all the company figures by heart, but it is an advantage if you have read up on our company in advance so that you can ask us any questions during the interview. Dress code: There is no prescribed dress code at TOPdesk. Just come in your favorite sneakers.

3 We get to know each other

During the interview, we'll tell you more about TOPdesk and you'll tell us more about yourself. The aim? To find out whether we are a good fit. It is particularly important for us to get to know your personality, as we cultivate a corporate culture in which every person and their individual skills are valued. Just be yourself!

6 Welcome to TOPdesk

After you have signed the contract, we will agree the date of your first working day. Your career at TOPdesk can begin! Your personal buddy will be at your side right from the start and will help you to quickly find your feet in your new working life.

We are also interested in how you heard about us and why you are interested in TOPdesk as a future employer.

* We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, sexual orientation, or identity.

Almost 100 employees have shared their experiences at TOPdesk. Are you curious what they have to say about working at TOPdesk? Then check out the reviews on Kununu!

Any questions?

Contact our Recruitment-Team.

Meld Misbruik