TOPdesk · Standplaats: Delft · 3 april 2026
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You are a seasoned Cloud Engineer with deep architectural expertise and a commitment to elevating engineering standards. As a Principal Cloud Engineer, you will guide one of our four SaaS platform teams, shaping our long-term cloud strategy and enabling engineers to deliver at their best. You partner closely with the Technical Product Owner or Product Manager to influence roadmaps and contribute to the overall technical vision.
Principal Cloud Engineer (Azure)
About TOPdesk
At TOPdesk, we believe service teams deserve software that is reliable, scalable, and a pleasure to use. For more than 25 years, we've supported organizations worldwide with a platform that combines thoughtful engineering, practical innovation, and a culture rooted in collaboration and continuous improvement.
With €125M in revenue and a rapidly expanding international presence, TOPdesk is entering a defining phase of technical and strategic evolution. We are modernizing our platform, strengthening our cloud foundations, and investing in the engineering capabilities required to support long-term global scale.
Why join TOPdesk?
About the role
As a Principal Cloud Engineer, you will play a key role in shaping and executing the cloud strategy behind our largescale SaaS platform, which supports thousands of customer environments with stringent availability and performance requirements. You bring deep technical expertise and strong leadership, guiding architectural decisions, mentoring engineers, and ensuring technical alignment across teams.
Our platform operates under 24/7 uptime expectations. We continuously push the boundaries of scale, resilience, and efficiency. In this role, you will contribute by:
Night shifts (shared across teams) ensure continuity of service. You will help refine these operational processes so we remain both agile and highly reliable.
Tech Stack
You will work in a modern cloud ecosystem leveraging:
But, it's not only about what we currently use. A successful candidate is expected to lead and bring our technology to the next level.
Where will you be working?
At TOPdesk's headquarters in Delft, you will join one of our four SaaS platform teams-32 engineers dedicated to building a robust and scalable cloud platform. We value open communication, constructive feedback, and a professional environment where every voice is heard. You are expected to be in the office at least 3 days per week (in agreement with your manager ) as this is a highly collaborative role.
Our teams work according to agile principles, continuously improving our platform through maintenance, cloud modernization, efficiency initiatives, and FinOps practices. We manage our backlog collaboratively and deliver in two‑week sprints, using retrospectives to refine our ways of working.
We expect you to bring both curiosity and discipline to technology. In the interview, we look forward to hearing how you have driven innovation and delivered meaningful technical improvements in your previous roles.
Qualifications
TOPdesk Netherlands fringe benefits 10 to grow
This is what you do it for
The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there's more. Much more. In the Employee Handbook, you'll discover all of our employment conditions.
The job interview process. This is how we do it!
5 Third interview: culture
For this final step, we'll invite you to the office for an informal round table with the team - a bit of a vibe check. We have a strong culture and want to be sure that you and TOPdesk are a good match.
7 Welcome to TOPdesk!
Once you've signed the contract, we'll arrange everything for your first day. Let the adventure begin!
Wondering what they're saying about working at TOPdesk?