Dynamics 365 F&O Support Consultant

About the Organisation

We are an international organisation active in the healthcare sector, with more than 5,000 employees across 34 countries. From our European headquarters, we serve over 200,000 customers worldwide with innovative solutions in personalised medicine, software, and medical technology.

Science, innovation, and a strong mission to improve lives are at the heart of everything we do. Our IT team in Rotterdam forms the digital backbone of our EMEA operations, working closely with more than 35 entities across the region. We actively invest in modern technology — including Microsoft Dynamics 365 — to support and optimise our global processes.

About the Role

As a Dynamics 365 F&O Support Consultant, you are the technical cornerstone of our ERP platform. You ensure system stability, resolve complex issues, and actively contribute to the continuous improvement of our Dynamics 365 Finance & Operations environment.

You will be part of an ERP team of more than 10 professionals and serve as the central point of contact for over 35 entities across the EMEA region — seamlessly connecting end users, internal stakeholders, and our external Microsoft partner.

What will you do?

•       Maintain and improve the stability, performance, and functionality of Microsoft Dynamics 365 F&O

•       Collaborate with cross-functional teams, end users, and stakeholders to provide support and manage changes within the ERP environment

•       Act as the central point of contact for resolving system issues and coordinating the resolution process

•       Implement improvements and contribute to ongoing system optimisation and continuous improvement initiatives

•       Participate in global ERP projects and support broader system developments within the organisation

•       Work closely with the external Microsoft partner on complex technical challenges

What do you bring?

Education & Experience

•       Bachelor's or Master's degree, preferably in Information Technology or a related field

•       At least 2 years of experience in a comparable support or consultancy role

•       Extensive hands-on experience with Microsoft Dynamics 365 F&O / Finance & Supply Chain Management

•       Relevant Microsoft Dynamics 365 certifications are a plus

•       Experience with WMS or production modules is an advantage

Skills & Competencies

•       Proven problem-solving ability with a structured, analytical approach to diagnosing and resolving issues

•       Clear and effective communication skills — comfortable working with both technical and non-technical stakeholders

•       Proactive mindset: you spot bottlenecks and take ownership

•       Fluent in English (spoken and written); Dutch is a plus but not required

•       At ease in an international, dynamic environment with multiple entities

What we offer

•       Salary — Competitive, fully aligned with your knowledge and experience

•       Contract — Fixed-term contract with a clear intention to extend

•       Hybrid working — 3 days in our Rotterdam office, the rest flexible from home

•       Holiday — 28 days of annual leave

•       Bonus — Annual performance bonus

•       Health insurance — Collective health insurance plan

•       Travel allowance — €0.23 per km (max. 150 km/day) or 100% public transport reimbursement

•       International scope — Work within a team of colleagues spread across 34 countries

•       Growth — Ample opportunities for personal and professional development

Interested?

Do you recognise yourself in this profile and want to contribute to the digital backbone of an international healthcare organisation? Send us your CV and motivation — we look forward to connecting with you.

Meld Misbruik