Barion · Standplaats: Duiven · 3 maart 2026

Flexible Working Enable remote and hybrid working

IT Management Fully outsourced IT support

Cybersecurity Protect your business from cyber threats

Hosting Services Reliable hosting in the Netherlands

NIS2 Directive Comply with new EU legislation

Workplace

Telephony

  1. IT Service Engineer

Vacancy

IT Service Engineer

Technical support with responsibility

Full-time Duiven MBO-4 / HBO

What will you do?

As an IT Service Engineer, you are the first point of contact for our clients with IT issues. You provide technical IT support and help clients resolve incidents by phone and remotely. You ensure their IT environment remains stable, secure and up to date.

Most issues are resolved directly via remote support. Sometimes larger requests or changes take the form of small IT projects that you work on and deliver independently or together with colleagues.

Occasionally you carry out installations or work on-site, but the majority of your work is done remotely. This is not a pass-through role. You are and remain the technical point of contact for our clients.

What makes this role interesting?

You do not work in an anonymous service desk

You truly get to know client environments

You build lasting relationships

You are given responsibility for continuity

You collaborate with senior engineers on larger technical projects

New client implementations and architecture are carried out by senior colleagues. You support where appropriate and get the opportunity to further specialise -depending on your ambition and development -in system or network administration.

What does success look like?

Clients trust you as their dedicated IT contact

You know dozens of client environments inside and out

You independently resolve the majority of 1st and 2nd line incidents

You handle changes and mini-projects independently

You identify improvements before problems arise

You know when to escalate to senior engineers

We are a specialised IT organisation that delivers Online Workplaces and secure IT infrastructures to business clients. We manage our own infrastructure in a Dutch Tier-3 data centre, where continuity and security are central.

Our environments include Windows Server, Microsoft 365, Hyper-V virtualisation and container platforms such as Docker and Kubernetes. We continuously invest in professionalisation, security and modern infrastructure.

We do not believe in mass service desks, but in quality, responsibility and lasting client relationships. Our clients rely on their IT environment every day and we ensure it keeps running reliably.

You work from a modern, professional office at an easily accessible location directly on the motorway. A pleasant working environment with modern hardware, good facilities and a professional yet informal atmosphere. We are a compact team with short communication lines. You get a lot of independence, but you are never on your own.

  • Independently analyse and resolve 1st and 2nd line IT incidents
  • Phone and remote support via professional tooling
  • Carry out changes and small technical projects
  • Manage Windows Server environments
  • Maintain and manage Microsoft 365
  • Work with Hyper-V virtualisation platform
  • Monitor networks and security
  • Carry out updates, patches and preventive maintenance

What are we looking for?

  • MBO-4 or HBO ICT qualification
  • Minimum 2 to 5 years experience in IT support or system administration
  • Able to independently handle 1st and 2nd line incidents
  • Experience with Windows Server, Windows 11, Microsoft 365
  • Experience with Hyper-V, networking (TCP/IP, VLAN, VPN), firewalls
  • Direct client contact and responsibility for client environments
  • Excellent command of the Dutch language -you can explain technical matters clearly and understandably to non-technical clients

And above all

  • You communicate clearly and understandably in excellent Dutch -even when explaining something technical
  • You take ownership of incidents and changes
  • You work in a structured and solution-oriented way
  • You work independently, but know when to escalate
  • You are looking for a role with long-term responsibility

Who is this for?

For IT professionals who:

  • Want to combine technology and client contact
  • Do not just want to process tickets
  • Do not want to be a pure back-office system administrator
  • Want to feel ownership over "their" clients
  • Want to continue developing technically

Benefits

What do we offer?

What sets us apart

Serious infrastructure

Work with our own Tier-3 data centre and modern technology. No resold hosting, but real infrastructure that you manage yourself.

Tier-3 data centre Hyper-V Kubernetes

A good salary

Fair compensation matching your experience and responsibilities

Plenty of time to recharge and enjoy your free time

Good pension build-up for a worry-free future

Certifications and training to keep developing yourself

Informal atmosphere

Compact team, short communication lines and lots of independence. You work from a modern office at an easily accessible location with a professional yet informal atmosphere.

Small team Short lines Independence

Interested in this position? Fill in the form and tell us why you are the right IT Service Engineer. We will get back to you as soon as possible.

Prefer to apply directly via email?

Products

Company

U verlaat de Barion website

U wordt doorgestuurd naar een externe website. Wilt u doorgaan?

Bestemming:

Bel ons op Ma-vr 09:00 - 17:30

Mail ons op Voor algemene vragen


Meld Misbruik

Barion

Standplaats: Duiven

3 maart 2026

Vacature kenmerken


Functiegroep
Overig
Functie
ICT Support Engineer
Branche
ICT
Dienstverband
Vast
Uren
33 - 40 uur per week
Opleidingsniveau
HBO
Carriere
Ervaren
Werklocatie
Marketing, Duiven

Contact


Adres
Barion
Contactgegevens