Barion · Standplaats: Duiven · 3 maart 2026
Flexible Working Enable remote and hybrid working
IT Management Fully outsourced IT support
Cybersecurity Protect your business from cyber threats
Hosting Services Reliable hosting in the Netherlands
NIS2 Directive Comply with new EU legislation
Workplace
Telephony
Vacancy
IT Service Engineer
Technical support with responsibility
Full-time Duiven MBO-4 / HBO
What will you do?
As an IT Service Engineer, you are the first point of contact for our clients with IT issues. You provide technical IT support and help clients resolve incidents by phone and remotely. You ensure their IT environment remains stable, secure and up to date.
Most issues are resolved directly via remote support. Sometimes larger requests or changes take the form of small IT projects that you work on and deliver independently or together with colleagues.
Occasionally you carry out installations or work on-site, but the majority of your work is done remotely. This is not a pass-through role. You are and remain the technical point of contact for our clients.
What makes this role interesting?
You do not work in an anonymous service desk
You truly get to know client environments
You build lasting relationships
You are given responsibility for continuity
You collaborate with senior engineers on larger technical projects
New client implementations and architecture are carried out by senior colleagues. You support where appropriate and get the opportunity to further specialise -depending on your ambition and development -in system or network administration.
What does success look like?
Clients trust you as their dedicated IT contact
You know dozens of client environments inside and out
You independently resolve the majority of 1st and 2nd line incidents
You handle changes and mini-projects independently
You identify improvements before problems arise
You know when to escalate to senior engineers
We are a specialised IT organisation that delivers Online Workplaces and secure IT infrastructures to business clients. We manage our own infrastructure in a Dutch Tier-3 data centre, where continuity and security are central.
Our environments include Windows Server, Microsoft 365, Hyper-V virtualisation and container platforms such as Docker and Kubernetes. We continuously invest in professionalisation, security and modern infrastructure.
We do not believe in mass service desks, but in quality, responsibility and lasting client relationships. Our clients rely on their IT environment every day and we ensure it keeps running reliably.
You work from a modern, professional office at an easily accessible location directly on the motorway. A pleasant working environment with modern hardware, good facilities and a professional yet informal atmosphere. We are a compact team with short communication lines. You get a lot of independence, but you are never on your own.
What are we looking for?
And above all
Who is this for?
For IT professionals who:
Benefits
What do we offer?
What sets us apart
Serious infrastructure
Work with our own Tier-3 data centre and modern technology. No resold hosting, but real infrastructure that you manage yourself.
Tier-3 data centre Hyper-V Kubernetes
A good salary
Fair compensation matching your experience and responsibilities
Plenty of time to recharge and enjoy your free time
Good pension build-up for a worry-free future
Certifications and training to keep developing yourself
Informal atmosphere
Compact team, short communication lines and lots of independence. You work from a modern office at an easily accessible location with a professional yet informal atmosphere.
Small team Short lines Independence
Interested in this position? Fill in the form and tell us why you are the right IT Service Engineer. We will get back to you as soon as possible.
Prefer to apply directly via email?
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Bestemming:
Bel ons op Ma-vr 09:00 - 17:30
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