Senior Servicenow Devops Engineer

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1. Senior ServiceNow DevOps Engineer

Are you interested in financial services with a focus on financial markets and do you want to make an impact?

Wil jij meebouwen aan een robuust ServiceNow-platform dat onze maatschappelijke missie ondersteunt? Dan zoeken wij jou.

What will you be doing?

As a Senior ServiceNow DevOps Engineer, you are the technical linchpin within our ServiceNow environment. You will work on complex implementations and optimizations within IT Service Management (ITSM), Workplace Service Delivery (WSD), and Vulnerability Response (VR), including the associated integrations and dashboards. You are responsible for the design, development, and management of these modules, and you advise stakeholders on strategic decisions and best practices. You effortlessly switch between architecture, configuration, and process improvement, and you serve as a mentor to mid-level colleagues within the DevOps team.

• Design, develop, and manage ServiceNow modules: ITSM, WSD, and VR (including integrations and dashboards)
• Integrate additional functionalities like IRM, BCM, TPRM, Security Incident, and HR Service Delivery
• Set up and maintain CI/CD pipelines within ServiceNow
• Advise on architecture, governance, and lifecycle management
• Coordinate releases, incidents, and changes within DevOps
• Collaborate with security, compliance, and business stakeholders
• Lead technical workshops and knowledge sharing within the team
• Conduct peer reviews on user stories, configurations, and scripts
• Monitor and document compliance controls and audit trails
• Contribute to Agile ceremonies such as sprint reviews, retrospectives, and PI planning
• Support risk assessments and change classifications according to ITIL and DORA guidelines

Within IT Processes, we are responsible for ensuring that our colleagues understand and apply processes correctly, allowing us to comply with demonstrable control requirements imposed by regulators. We apply continuous improvement to make processes work for us instead of the other way around. With the management of assets and the CMDB, you provide the foundation for all other processes.

You will be part of a driven team where service, professionalism, knowledge, and expertise go hand in hand with a healthy dose of humor.

• At least 5 years of experience with ServiceNow in a DevOps role
• In-depth knowledge of ITSM, WSD, SecOps, IRM, and TPRM
• Experience with HRSD, IRE, and Performance Analytics is a plus
• Familiarity with Agile/Scrum, CI/CD, and DevOps principles
• ServiceNow certifications such as CSA, CAD, ITSM Implementation, SecOps, or IRM are a plus
• Proactive attitude, analytical ability, and a sharp eye for quality and compliance
• Experience setting up audit-proof configurations and interpreting feedback from internal and external audits
• Knowledge of DORA, ITIL 4, and BCM frameworks is a plus

You will be working for a sustainable and societal conscious bank, where the interests of our customers are paramount in everything we do. We connect, develop as people and professionals, and value you for who you are and what you contribute. With us, you can deliver outstanding performance and you will be given a lot of responsibility right away.

• You will receive a home office compensation of €750 every 5 years and an expense allowance for working from home of €4 per day worked;
• Travel allowance of €0.23 per kilometre and full reimbursement of public transport costs based on second class travel;
• 216 hours of holiday per year based on a 36-hour working week and the option to buy and sell hours;

If you have any questions about the position or the application procedure, please contact , , or via

Our selection procedure consists of a telephone introductory interview with the recruiter and a maximum of two selection interviews, followed by a proposal of terms of employment. In accordance with our recruitment and selection policy, internal candidates will be given priority if equally suitable.

In order to submit CVs to BNG Bank N.V., an external recruitment agency must have entered into an agreement to this effect with BNG Bank N.V. Whereby, a CV may only be submitted if the agency has been invited to assist in the search for suitable candidates for a particular position. BNG Bank N.V. will not treat any unsolicited CVs submitted outside these conditions as direct applications from the candidate. An agency that sent the unsolicited CV cannot derive any rights from the foregoing. BNG Bank N.V. is not liable for any placement fees or any other compensation.

Senior ServiceNow DevOps Engineer

Fulltime (36 uur)

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