Toon/Boxx v1

I bought the toon over a year ago. The installation by eneco was done quickly and well.
The thermostat functions well and allows easy configuration for multiple temperature setting per day. But missed the functionality of my original atag brainq thermostat to control the water heating functionsality of my atag boiler.

The main reason I bought the toon was to be able to see where I was using energy, and to reduce my high electricity usage. It was originally connected via adapters to my non digital gas and electricity meters. The connection was not very reliable. Fortunately I was upgraded to digital gas and electricity meters. The connection was then very good.

The toon then displayed realtime usage of electricity. The gas usage was semi realtime based on probably 15 minute intervals.

Showing the currently electricity consumption on its screen allowed me to find the appliances that were using the most energy. It showed me on graphs where my peak usage was. I did manage to reduce my electricity usage by 25% over a few months.

Toon has apps for tablet and smartphones. I used the apple versions. These enable you to monitor the energy usage and temperature settings of the toon from your mobile device. Both inside the home and outside. A side benefit of this was that during a holiday I found I could not access the toon, I called my neighbor who then found that the earth leak had tripped due to an electrical storm. They reset the fuse, and my freezer did not defrost !

The tablet app is buggy. When comparing the data displayed by the app and that on the toon itself, it was apparent that the data displayed in the app was missing a lot of usage. The help desk told me to uninstall the app and reinstall it. This worked, but was a nuisance to have to do it daily to get reliable data.

A major problem is that the historical usage of your gas and electricity cannot be exported to your PC. This is part of eneco' s strategy to make you dependent on the subscription . If you stop your subscription on the Toon, all this information is permenantly lost.

Toon enables you to control Phillips hue lights. I found the functionality pretty basic. Better functionality is available via free smartphone/tablet apps.

Toon also allows you to connect FIBARO intelligent power sockets. The ability to turn them on and off via toon or via the toon app is very rudimentary. Worse still was that toon is designed to enable you to track the usage of each of the FIBARO sockets . The historical data stored showed again descepencies between the apps and the toon itself.

Eneco per 1 October 2017 increased the monthly subscription from 3.50 per month to 4.50. WITHOUT THE. SUBSCRIPTION ALL THE INTELLIGENT FUNTIONS STOP AND YOU ARE LEFT WITH A MEDIOCRE WALL THERMOSTAT. ALL HISTORICAL DATA IS LOST.

I among others was not aware of this when I bought the Toon. If I had known I would not have bought it.

I find Eneco is very similar to the ransomware PC hacks, that demand money for you to continue to access your data.

For this reason, although the Toon is a good way to control your house temperature and help you save energy, it is not worth its high purchase price and the ongoing costs, which are susceptible to large increases at the whim of eneco.

I CANNOT RECOMMEND ANYONE TO BUY THIS DEVICE.