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Onguard Holding B.V. · Standplaats: Amsterdam · 4 oktober 2019

Starting February 2020, we can welcome a new Intern to the Support department in our new modern work location in Amsterdam Zuidoost within less than a 5-minute walk from the metro stop.
No workday is the same. By phone, email or chat, customer requests come in, and every request is different. A user query, a malfunction or a change request are the variety of incoming requests from customers and the users of our software. Dutch speaking calls vary with English-speaking calls. Together with your colleagues; you register, check and handle the incoming customer requests, within the SLAs.
In order to provide high-quality service we provide you with all the knowledge you need. You will start with an extensive internal training program, in which you learn everything about the software, the technology, our customers and our processes. You will soon be able to transfer the acquired knowledge into practice. Besides, you get the opportunity to work on various projects that really contribute to the development of the department and of course your own growth.

You Are

  • 32-40 hours a week available
  • Able to work along a minimum of 3 days
  • Good in communicating in Dutch and English
  • Keen to learn
  • Responsible
  • Customer focused
  • Strong communicator
  • Hands-on
  • Flexible
  • A good planner and organiser
  • You like a challenge

You Have

  • 3rd year Higher Vocational Education (HBO) education ICT, Informatica or Business IT & Management
  • Strong proficiency in MS Office
  • Some working experience (i.e.: internship) is a plus
  • Knowledge of SQL Server and Microsoft IIS

We Offer

  • Driven and dynamic organisation where your voice is heard
  • Great working atmosphere with international colleagues who are always up for a game in our fun room
  • Social events, we have got it all; pub quizzes, boat rides, Friday drinks, annual parties, take your pick!
  • Competitive compensation
  • Flexible working hours
  • Work with colleagues from all departments in a fun environment
  • Opportunity to develop yourself personally and professionally

Meld Misbruik

Onguard Holding B.V.

Standplaats: Amsterdam

4 oktober 2019

Vacature kenmerken

Klantenservice / Callcenter / Receptie
Intern Support
32 - 40 uur per week
Geen ervaring
Karspeldreef, Amsterdam


Onguard Holding B.V.
Karspeldreef 8
1101CJ Amsterdam
Afdeling HR
Tel: 088-2566666

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