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Vanderlande Industries · Standplaats: Veghel · 7 oktober 2020

  • vanderlande.com

Project Manager Operational Readiness

Job area Life-cycle services Location Veghel, Netherlands Contract type Full time

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Are you ready to work for a dynamic and fast-growing company, in one of the most technically advance automated material handling services environments? Then this job might be for you!

Based in the Netherlands, you will become part of one of the leading suppliers in warehousing automated solutions and the global market leader for value-added logistics process automation at airports and in the parcel market. This role is to work within our Warehousing & Parcel organization and you will form part of the Operational Readiness team. The main goal is to ensure a smooth transition from project to a steady-state operation and service of the Material Handling System. Ultimately creating a positive customer experience and customer value.

Your Responsibilities

Within Vanderlande, the Customer Centre Warehousing and Parcel International (CC WP INT) is active throughout the world, you are part of the Service Operations organization, an internationally operating service organization for our customers. Service Operations consists of more than 300 employees who work together to make sure systems are available around the clock for our customers to use. Apart from the traditional service delivery, we are also dedicated to developing ourselves as a business partner for our customers.

As a Project Manager Operational Readiness, you manage the process of change of ownership in a complex Automated Material Handling System (MHS) delivered by Vanderlande. You have a strong focus on the operational readiness within our segment and are responsible for management of the transition phase and the set-up of complex service contracts at sites around the world. The Project Manager Operational Readiness manages on Solution-, Service- and Customer-readiness and mitigates transition risks.

Your main tasks will be:

  • Consult, assess and takeover of the service contract to be sold by the Service Account Manager: contract knowledge, identification of risks and opportunities;
  • Setup and execute transition plan and planning together with the customer and project and mitigate transition risks;
  • End-to-end management of the transition of complex solutions into stable operations (Solution-, Service-, Customer- readiness)
  • Manage the service contract to ensure contract execution based on the agreed performance until steady-state operations, and hand-over of the service contract to the Service Manager;
  • Execute the transition plan within budget and planning in coordination with the customer, project and service;
  • Contact person towards the customer(s) up to board level for all issues during transition phase; manage the customer expectations;
  • Development and further professionalization of the setup of site based service team(s);

Your qualifications and skills

As a successful Project Manager Operational Readiness, you develop long term supplier and customer relationships and networks. To achieve this goal, you have a drive for continuous improvement and are pro-active in your approach. Besides that, you are commercially minded and possess project management skills.

  • Bachelor/Master degree in a relevant technical area;
  • You have relevant project or integration management experience (at least 3 years) within an international environment, working with different cultures;
  • You have outstanding planning, scheduling and coordination skills;
  • A team player that will work well in a cross functional team environment;
  • Knowledge of IT Service Management processes (ITIL) is preferred;
  • You have a strong customer focus and you understand their business;
  • Excellent verbal and written skills in the English language;
  • Willing to travel worldwide

Our company
Vanderlande is the global leader for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. In this world of technology, we believe in people - especially those who are totally dedicated, customer-driven and keen to continue learning throughout their career.

This is embraced by our Vanderlande and International Talent Development programmes, with over 800 courses conducted every year. The focus is on freedom while being trusted to deliver, and this is one of the reasons why we received the highest rating of three stars in the Best Employer survey (The Netherlands).

If you're ambitious and take your long-term career seriously, then please contact us to explore this global opportunity to join a company at the top of its game. For more information or to apply for this challenging position, please visit careers.vanderlande.com

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Meld Misbruik

Vanderlande Industries

Standplaats: Veghel

7 oktober 2020

Vacature kenmerken


Functiegroep
Techniek
Functie
project manager operational readiness
Branche
ICT
Dienstverband
Vast
Uren
1 - 40 uur per week
Opleidingsniveau
HBO
Carriere
Ervaren
Werklocatie
Corridor, Veghel

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