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QPS Netherlands BV · Standplaats: Groningen · 27 augustus 2020


Founded in 1995, QPS is a GLP/GCP-compliant contract research organization (CRO) supporting discovery, preclinical and clinical drug development. We provide quality services to pharmaceutical and biotechnology clients worldwide. For our location in Groningen (200 employees), The ICT department of QPS Netherlands B.V., is searching for a full time:

Supervisor IT Operations and Infrastructure

Position Requirements:

All tasks of the Supervisor IT Operations and Infrastructure have a focus on IT infrastructure in its broadest sense. Individual tasks vary depending on the need of QPS. These main tasks are:

  • Physical and remote network/server management and maintenance of the ICT infrastructure of QPS Netherlands;
  • Ensuring the integrity of all electronic data and make sure these are in compliance with the  applicable privacy legislation (GDPR/AVG);
  • Troubleshooting system and network problems and diagnosing and solving hardware and software faults;
  • Take care of the proper and timely maintenance of:

-          datacenter, network, servers, data storage, firewalls and printers;

-          backup procedures;

-          technical maintenance;

-          mobile and fixed telecommunication resources;

-          local ICT infrastructure and devices;

  • Advising the local board and the Global Head of ICT in terms of local ICT related projects and issues. Participate in ICT related QA audits;
  • Purchase and administration of IT hardware related devices;
  • Carry out all necessary local service desk activities (as being the back-up for the local ICT Engineer);
  • Training of interns and new ICT colleagues.

You will work closely with our Global Head of ICT, located in the US.

Your main responsibilities:

  • Protection of corporate networks and the information stored on ICT equipment and electronic media;
  • Optimal operation of the business networks in general and the installed applications and used data centers;
  • Responsible for meeting the backup needs for all systems;
  • Creation and safeguarding of professional administration and documentation of managed IT infrastructure;
  • Instructing the ICT Support Engineer via work instructions for standard processes;
  • Execution of an efficient and cost effective ICT purchase program;
  • Responsible for the availability and correct operation of all required peripherals;
  • Monitoring the quality of the ICT services provided.

All tasks and activities will be executed in accordance with protocols, our quality system and applicable guidelines.

Education and Experience:

You are educated on at least a HBO ICT level and you have a minimum of 5 years of relevant work experience. You have a broad knowledge of systems related to network/infrastructure, enterprise and local and wide area network technologies. You have knowledge on information technology concepts including hardware/virtualized platforms, operating systems, technical services, security and data storage. You have general knowledge on network terminology and applications and/or experience with software like Microsoft software (e.g. Office and Windows) Linux and virtualization environments. You have knowledge of GDPR legislation related to ICT data.

You have a pro-active approach to find solutions to improve systems and solve problems. You are a good communicator and you are used to work with tight time schedules. You are able to work under pressure when it is needed to deal with problems and to achieve immediate results in certain situations.

Our offer:

QPS offers a dynamic and challenging working environment in an ambitious and growing international company.

Further information:

For more information about this position, you can contact our HRM department by phone: 050-3048000 or by email ( For more information about our organization, you can visit our website

Your response:

If you are interested in this position, we invite you to send your curriculum vitae and motivation by email to the HRM Department of QPS Netherlands:

Meld Misbruik

QPS Netherlands BV

Standplaats: Groningen

27 augustus 2020

Vacature kenmerken

Automatisering / Internet
IT Supervisor
36 - 40 uur per week
Petrus Campersingel, Groningen


QPS Netherlands BV
Petrus Campersingel
9713 GZ Groningen
Wendy Duerink-van Hebel
Tel: +31503048000

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