Cookies op Tweakers

Tweakers maakt gebruik van cookies, onder andere om de website te analyseren, het gebruiksgemak te vergroten en advertenties te tonen. Door gebruik te maken van deze website, of door op 'Ga verder' te klikken, geef je toestemming voor het gebruik van cookies. Wil je meer informatie over cookies en hoe ze worden gebruikt, bekijk dan ons cookiebeleid.

Meer informatie

Copernicus Interchange Technology · Standplaats: Hoofddorp · 15 augustus 2020

  • +31 (0)23 565 6060
  • Nederlands (Nederland)

Solution Support

Solution Support focuses on organisations that want to be assured of adequate support on their middleware environment. This means that we do not only provide support on middleware software, but also on the foundation on which this is built, the so-called integrations. To be able to guarantee adequate support, we ensure that we are fully familiar and up to date with all the solutions run on the platform.

Reactive support

Proactive support

Within the agreed support window we are on hand to provide support when it comes to middleware related matters. This form of support is often used by organisations that want to perform simple administrative tasks individually, but want to be able to fall back on the knowledge and experience Copernicus has to offer.

This means that there are different checks carried out on the system in the morning and in the afternoon. Any problems can be detected in this way so that escalation of the problem can be prevented. In this form of support we mostly make use of automated monitoring and alerting.

Support window

The support that we offer ranges from on-call support to day-to-day and during office hours support up to 7/24. For level-1 issues, we always have a response time of 30 minutes which means that we are able to resolve the issue or offer an appropriate work-around within 30 minutes.

The advantages of our Solution Support

  • Clear Service Level Agreements
  • Guaranteed availability and response times
  • Adequate knowledge of your environment
  • Service window set up according to your requirements
  • Available for both 1st line and 2nd line support
  • Support from the Netherlands, very pleasant in terms of communication

The form contains errors

Copernicus Interchange Technology

Hoeksteen 72 | 2132 MS, Hoofddorp | Nederland
| +31 (0)23 565 6060


Meld Misbruik

Copernicus Interchange Technology

Standplaats: Hoofddorp

15 augustus 2020

Vacature kenmerken


Functiegroep
Automatisering / Internet
Functie
solution support
Branche
Telecom
Dienstverband
Vast
Uren
1 - 40 uur per week
Salaris
€ 9.259
Opleidingsniveau
HBO
Carriere
Ervaren
Werklocatie
Draverslaan, Hoofddorp

Software engineer Applicatiebeheerder Web Developer Systeembeheerder Full Stack Developer Software Developer PHP Developer Java Developer IT Manager Devops Engineer

'14 '15 '16 '17 2018

Tweakers vormt samen met Hardware Info, AutoTrack, Gaspedaal.nl, Nationale Vacaturebank, Intermediair en Independer DPG Online Services B.V.
Alle rechten voorbehouden © 1998 - 2020 Hosting door True